Giliane E. Mansfeldt Photography books portrait packages and blocks of time, we do not charge a sitting fee as it is all-inclusive package. Your retainer fee is due at the time of booking to secure your appointment date and time. In regular portraits sessions (non-Multi-package sessions), your retainer fee is 50% of the package price. This is a non-refundable fee, but may be transferred to another session within 60 days. The remaining balance is due on the portrait session date.
All of our clients will receive a portrait contract that must be signed for the studio to proceed forward with the photo session.
Re-shoots will be at the discretion of Giliane E. Mansfeldt Photography. Re-shoots will not be given for poor choices of clothing, make-up, hair, uncooperative or unhappy children, or by not following the studio's recommendations sent before the session.
If your date needs to be changed once you have booked your session, you have one reschedule allowed. You must contact Giliane E. Mansfeldt Photography through email at least 48 hours in advance to reschedule your session. If a cancellation occurs within in the 48 hours before your session, you will forfeit the full package fee.
For weather-related reschedules, you will receive an email 24 hours in advance to your session date to let you know your session needs to be rescheduled. Giliane E. Mansfeldt Photography has the ultimate decision on if the session needs to be rescheduled due to weather conditions. If your session needs to be rescheduled due to weather, you will receive an email with a list of dates that the studio is available to reschedule your session.
If you have a sick child on the day of the shoot, please contact Giliane E. Mansfeldt Photography to reschedule the session. Sick or uncomfortable children do not like to be photographed and we know that you will not love your portraits nearly as much as if he or she was in good health. We have many newborns and infants that visit the studio and their safety and health are very important to us.
Must be made 48hrs in advance of your session date. All cancellations made within 48hrs forfeit your full package fee.
Giliane E. Mansfeldt Photography has the right to reschedule your session or bring the session in our studio if, in the opinion of the studio, inclement weather and/or conditions prevents the studio from meeting the professional photographic standards of the studio. If the studio is not an option or preferred, your session will then be rescheduled to the first available date that works for both you and the photographer. Photography sessions will only be rescheduled due to poor weather/conditions at the photographer's discretion. If the weather forecast is looking to be questionable for your shoot, the studio watches the most up-to-date weather report very closely for the week of your shoot. The studio will make the call 24 hours before your shoot and contact you to inform you if we will proceed with the shoot. We will reschedule the shoot if: there is 60% chance or more of precipitation (rain or snow), very high winds at or exceeding 20 mph, cold/windchill resulting in 45 degrees or below (with young children), or extreme heat. The health and safety of our clients is what is most important, especially our youngest clients.
Additional Important Information
The number of people photographed and the ages of all children must be agreed upon at the time of booking.
For the health of the younger clients that come to the studio; smoking is not allowed in the studio premises.
Client galleries will be available 1-2 weeks after session date. There are times throughout the year, most notably, August through December, delivery times may be longer due to the studio's busy season. No free product or refunds will be issued for these delays.
All orders must be placed online via your client gallery and processing delivery times are dependent on professional printer timelines. The studio is not responsible for delays in product shipping.
At this time, the studio does not do in person sales meetings unless prior arrangements have been agreed upon by client and studio.
Currently, the studio is not enforcing a print minimum. Package and print pricing is subject to change without prior notice.
Your final print order will be delivered approximately 2 weeks after you have placed and paid for your order in full. Please allow up to 4 weeks for canvases and other custom products.
Due to the custom nature of each session, all sales are final.
To maintain fairness to each and every client, prices are non-negotiable
Prices at time of booking will be honored, prices subject to change without notice.
Basic retouching is provided with each package. All photos that are presented in your client gallery will be retouched. No RAW files are shown and do not leave the studio and are not for sale. If additional photo retouching is needed, requests can be submitted to the studio online through the additional retouch request form sent to you by the studio. If extensive retouching is needed, there may be additional fees. The studio will determine if the retouching is extensive. If additional retouching is needed, there is a fee of $50.00 per hour.
Retouching will begin only after the final payment is made. If you have purchased a multiple session packages, retouching will begin after payment for the shoot performed is made.
Time limits are guidelines only. They may be shorter or longer depending on the studio's discretion. No make-up time or refund will be given if all time is not used. No additional fees will be charged should extra time be used due to the photographer's choice.
Additional time requested by the client will be charged at $100 per hour.
Payments of cash, check, credit cards and Paypal are accepted.